LEGAL REFERENCE

Hamari Privacy Policy—aapka account safe rakhne ke liye

betting app mein aapka personal information—naam, phone number, JazzCash ya Easypaisa account details—encrypted rehte hain aur hum inhe kabhi teesri party ko nahi dete. Yeh page samjhata hai...

Encrypted data storageNo third-party sharingPakistan mein jurisdiction24/7 account access control
betting app Hamari Privacy Policy—aapka account safe rakhne ke liye

Hum kya data collect karte hain aur kyun

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HMARAY SAATH RAHO

Aapke privacy questions ke liye support

Agar aap ko apne data ke baare mein pooch-taachh karni ho, account access maangni ho, ya kuch delete karana ho, hamara support...

Email Support [email protected] par likhen—hum 24 ghante mein jawab dete...
Live Chat betting app ke app aur website pe live...
Account Settings Apne account mein Privacy & Security section mein...
SECURITY KE STANDARDS

Hamara data protection aur transparency approach

betting app ne encryption, regular security audits, aur local compliance frameworks ko priority di hai. Hamara infrastructure Pakistan-compliant hai aur hum industry standards follow karte hain—yani aapka payment data aur personal info...

End-to-End Encryption

JazzCash, Easypaisa, SadaPay aur Raast transactions ke beech aur betting app servers ke beech full encryption hai. Hamara SSL/TLS certificates international standards follow karte hain.

Local Data Residency

Aapka personal data Pakistan mein hosted servers par rehta hai. Hum kisi bhi international data centre mein aapka info transfer nahi karte—local jurisdiction applyho.

Regular Security Audits

Hamara infrastructure quarterly tests se guzarta hai. Third-party security vendors penetration testing karte hain—results aapko complaint ke through available hain.

Fraud Detection System

Real-time monitoring aapke account par laga rehta hai. Agar suspicious activity mile—unusual IP, repeated failed logins, atyant deposits—hum turant alert bhejte hain.

Data Retention Policy

Account close karne ke baad 90 din hum minimal data rakhte hain (legal/tax purposes). Baad mein secure wipe karte hain. Aap apne historical data export kar sakte ho.

Transparent Logging

Har account change—password update, payment method add, verification docs upload—aapke activity log mein dikhta hai. Account Settings se dekhen aapki poori history.

CONSISTENCY ACROSS PAGES

Yeh privacy policy hamary Terms, Security Guide aur Support channels se aligned hai

betting app ke sab legal pages—yeh Privacy Policy, hamara Terms of Service, aur Security Guide—ek doosre ke saath consistent hain. Agar Terms mein payment method policy likha hai, wahi yahan reflect hota...

01

Terms of Service alignment

Data usage terms yahan jo likha hai woh Terms of Service ke 'Your Account' section se match karta hai. Dono mein JazzCash, Easypaisa, SadaPay aur Raast ka mention same tarah hai.

02

Security Guide cross-reference

Encryption, password, aur device security ke baare mein yahan jo likha hai woh Security Guide mein detailed rahta hai. Dono pages same recommendations dete hain.

03

Support documentation consistency

Privacy requests, account access, aur data deletion ke baare mein support docs exactly yahi steps samjhate hain jo yahan likhe hain. Phone, email, chat—sab channels same policy follow karte hain.

04

Payment policy uniformity

JazzCash, Easypaisa, SadaPay aur Raast ke liye verification aur withdrawal procedures yahan likhe gaye hain jo Payment Methods page se bilkul aligned hain.

05

Withdrawal & account closure

Account close karne par data handling yahan likha hai; Account Closure page par same timeline aur process diya gaya hai—90-din retention policy dono pages par match hai.

06

Device & login security

Device fingerprints aur login logs ke baare mein yahan jo likha hai woh Security Guide aur app Settings page ke Device Management section se exactly match karta hai.

07

Dispute resolution path

Agar privacy issue ho to yahan likha support path (email, chat, account settings) aur Terms of Service mein likha complaint procedure bilkul same hai—hum consistency rakhte hain.

Aapke account par privacy controls jo aap dekh aur use kar sakte ho

betting app ne aapko transparency dene ke liye visible tools banaye hain. Account Settings mein jayen to aap dekh sakte ho kaun se devices linked hain...

Device Management Panel

Account Settings → Security mein dekhen aapne linked phones, tablets aur computers. Kisi bhi device ko instantly disconnect kar sakte ho agar suspicious lagey.

Login Activity Log

Har login ka timestamp, IP address, aur device type likha hai. Agar koi unfamiliar activity dikhey to turant password change kar sakte ho ya support call kar sakte ho.

Payment Method History

JazzCash, Easypaisa, SadaPay aur Raast accounts jo aapne link kiye hain sab likhe hain. Linked numbers, last transactions, aur removal options dekh sakte ho.

Data Export Request

Account Settings se 'Download My Data' option hai. Aap apna complete profile, transaction history, aur activity logs JSON format mein download kar sakte ho.

Notification Preferences

Kaun se emails aur SMS aapko chahiye—account updates, security alerts, promo messages—sab customizable hain. Unwanted notifications turant off kar sakte ho.

Account Access Requests

Agar family member ko temporary access chaiye ya account recovery karna ho, Account Settings mein request file kar sakte ho. Support team verification ke baad process karta hai.

Aapke privacy concerns ka jawab

Nahi, kabhi nahi. Aapka JazzCash, Easypaisa, SadaPay ya Raast account number encrypted form mein sirf betting app ke servers par stored hai. Withdrawals process karte waqt hum directly aapke payment provider se verify karte hain, lekin account details share nahi karte. Hamara merchant ID use hota hai, aapka number kabhi exposed nahi hota.

Sirf aap aur betting app ka support team (agar aap explicitly request karo). Aapke Account Settings mein apne pichle 30 dino ke logins likhe hain—IP, device, time sab—aap dekh sakte ho. Koi aur person, koi dost, koi family member bina aapke password ke yeh nahi dekh sakta. Hum kbhi login data publicly share nahi karte.

Account delete karne ke baad 90 din hum minimal data rakhte hain—sirf legal aur tax compliance ke liye (Pakistan mein required hai). Baad mein sab securely wipe karte hain. Lekin withdrawal requests, dispute records, aur fraud investigation logs jab tak necessary ho tab tak rakhte hain. Aap account close se pehle apna full data export kar sakte ho.

betting app sirf supported ilaqon mein operate karta hai jahan local qanoon ijazat deta hai. Jo areas jahan local compliance zaroori hai, hum relevant authorities ko applicable reports dete hain—lekin sirf aggregate data ya court order ke through. Individual account details sirf aapke written request par ya legal process ke through diye jate hain.

Account Settings → Contact Information mein jayen. Naya mobile number likhen—hum OTP bhejenge aapke puraana aur naya dono numbers par. Verify karne ke baad update hota hai. Agar password bhi bhool gaye ho to 'Forgot Password' use kren, recovery email se reset link milega. Support team ko email ya live chat se bhi contact kar sakte ho.

betting app apne in-house analytics use karta hai—external Google Analytics, Facebook Pixel, ya similar tools nahi. Hum sirf apne gameplay aur account behaviour track karte hain fraud detection aur user experience improvement ke liye. Yeh data kabhi third-party companies ko share nahi hota, aur aap apne privacy preferences se marketing tracking disable kar sakte ho.

Turant action lo: (1) apna password change karo Account Settings se, (2) suspicious devices ko 'Device Management' se remove karo, (3) support team ko email ([email protected]) ya live chat se inform karo. Support team 24 ghante mein unauthorized transactions ko investigate karta hai aur refund process start karta hai. Agar JazzCash ya Easypaisa se false debit ho to hum aapke payment provider ke saath coordinate karte hain.